Manage it.
Manage
One place where leads, customers, jobs and bookings live, fed automatically by your website, chat and phone.
Everything in Manage
CRM for Small Business
One system for leads, customers, conversations and jobs; off-the-shelf setup first, custom when it must be.
CRM Setup
Pipeline, fields, users, lead sources and contact import configured in your CRM.
CRM Integrations
Forms, chat, booking, phone and ad lead forms feeding your CRM with the source recorded.
Custom CRM
A CRM built for a process no product fits, on Next.js and Supabase, quoted per project after a fit test.
Lead Pipeline
Stages, owners and next actions built into your CRM, with stuck-lead alerts as an automation add-on.
Customer Portal
Self-service status, documents, approvals and payments drawn from the records your team already keeps.
Business Dashboard
Leads, jobs, bookings, cash and search data from your existing tools on one screen, quoted per project.
Reporting
A monthly plain-language report on search, website, leads and reviews, with sources named and next actions listed.
Booking Systems
Customers pick a service and time, it lands in your calendar, both sides get a confirmation.
What Manage covers
Manage is the system of record: the one place where leads, customers, jobs, bookings and numbers live, fed automatically by the website, chat and phone. Without it, a business keeps its pipeline in a shared inbox and a notebook, and the automation in the previous category has nowhere to put what it captures.
The services range from configuring a CRM you already pay for, to integrating your site and phone with it, to building a custom CRM, customer portal or dashboard when nothing off the shelf fits the way you work.
How to choose inside Manage
If you have no CRM, CRM Setup configures a suitable one around your pipeline stages, with the website, chat and phone feeding it from day one. If you already have one, CRM Integrations connects the pieces that are not talking to each other. A Lead Pipeline is the lighter version for a business that only needs inquiries tracked to won or lost. Booking Systems suit clinics, salons, schools and anyone else who sells time. Customer Portals, Business Dashboards and Reporting come once the data exists and the questions about it are clear.
A Custom CRM is the right answer less often than people expect. We recommend it when a process is genuinely unusual, when the per-seat cost of a commercial tool has become a problem, or when the data must stay in a system you control.
- CRM Setup and CRM Integrations: a configured pipeline, with forms, chat and phone connected.
- Lead Pipeline: inquiries tracked from first contact to won or lost.
- Booking Systems: calendars, confirmations, reminders and payments where needed.
- Customer Portal: logins where clients see their documents, status and invoices.
- Business Dashboard and Reporting: the numbers that matter, updated without anyone exporting a spreadsheet.
- Custom CRM: built around your process when nothing else fits.
What Manage costs
CRM Setup starts at from CA$299 and CRM Integration at from CA$99. Booking is CA$99 as an add-on to a build. Custom CRMs, portals and dashboards are quoted after scoping, and anything that needs a database and logins runs on Redenn Dynamic hosting at CA$49/month or Redenn Pro Managed at CA$99/month. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first.
Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.
| Service | Fits | Price |
|---|---|---|
| CRM Setup | No CRM yet; a pipeline configured for you | from CA$299 |
| CRM Integration | An existing CRM that the site and phone should feed | from CA$99 |
| Booking | Appointments with confirmations and reminders | CA$99 |
| Custom CRM, portal or dashboard | A system built around your process | Quote |
| Redenn Dynamic hosting | Database, logins and APIs for the above | CA$49/month |
How Manage work runs
We map the pipeline first: the stages, who owns each one, what triggers a move and what should happen automatically. Then we configure or build, import existing contacts cleanly, connect the sources and train whoever will use it. Data stays yours and exportable; a CRM that locks you in is not a CRM we would recommend.
A person replies within four business hours, Monday to Friday, and a written, fixed-price proposal follows within two business days. Build packages are paid 30% to start, 30% at a mid-project milestone and 40% at launch. Our founder leads the project from Brampton; our own engineering team in Patiala builds it. Work moves forward overnight and replies land in your morning.
Manage questions
Which CRM do you recommend?
It depends on the pipeline, the team size and what you already pay for. We configure established tools where they fit, and build custom only when the process or the cost justifies it. The scoping call settles this before any price is quoted.
Can you connect my website forms and phone to a CRM I already have?
Usually yes. CRM Integration covers forms, chat, the AI receptionist and booking feeding your existing system, with the field mapping agreed in writing.
Who owns the data?
You do. Whatever we configure or build, the records are exportable and the accounts are in your name.
Is a customer portal overkill for a small business?
Often, yes. A portal earns its place when clients repeatedly ask for the same documents or status updates. Until then, a good pipeline and automated updates usually do the job.
What hosting does a CRM or portal need?
Anything with a database and logins runs on Redenn Dynamic (CA$49/month) or Pro Managed (CA$99/month), or on infrastructure you already have. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first. Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.
Ready when you are.
Tell us about your business and what you want more of. A written, fixed-price proposal follows within two business days.