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Redenn Informatics

Automate it.

Automate

The calls you miss, the inquiries that go cold, the reminders nobody sends. Automation handles the repetitive work so a small team behaves like a bigger one.

Everything in Automate

What Automate covers

Automate is about the moments after someone finds you: the call that rings out while you are on a job, the inquiry that waits two days for a reply, the appointment nobody confirmed, the review nobody asked for. Each of those is a repeatable task, and repeatable tasks can be handled by software so a small team behaves like a bigger one.

The services here range from a single automated reply on a contact form to an AI receptionist that answers the phone and books appointments, to custom AI workflows that read documents and route work. Every automated voice or chat identifies itself as an AI assistant when asked, every message follows CASL, and a person is always reachable.

How to choose inside Automate

Begin with the leak that costs the most. For most trades and clinics it is missed calls, which the AI Receptionist answers. For businesses that get inquiries by form or email it is slow follow-up, which Lead Follow-Up Automation fixes with an instant reply, reminders and hand-off rules. For businesses with bookings it is no-shows, which Appointment Automation reduces with confirmations and reminders. Review Automation asks happy customers at the right moment. Email, SMS and document automation and custom AI workflows come after those basics are in place.

The missed-call calculator on our homepage and the AI receptionist calculator under Tools show the arithmetic with your own numbers before you commit to anything.

  • AI Receptionist: answers the calls you miss, captures the need and the details, books or routes, and messages you a summary.
  • AI Website Chat: a chat assistant set up with your services and prices that answers questions and captures leads around the clock.
  • Lead Follow-Up Automation: an instant reply to every inquiry, then reminders until a person has responded.
  • Appointment, Review, Email and SMS Automation: the messages a well-run business sends, sent on time without anyone remembering.
  • Document Automation and Custom AI Workflows: intake forms, quotes, reports and hand-offs generated and routed automatically.

What Automate costs

The AI Receptionist starts at from CA$149/month and AI Website Chat at from CA$99/month. Lead Follow-Up Automation is a one-time setup from from CA$149. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first. Custom AI workflows and document automation are quoted after a scoping call, because the price depends on the systems involved.

Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.

Automate products at a glance
ProductHandlesPrice
AI ReceptionistMissed calls, bookings, call summariesfrom CA$149/month
AI Website ChatQuestions and lead capture on the sitefrom CA$99/month
Lead Follow-Up AutomationInstant replies and reminders for every inquiryfrom CA$149
Custom AI WorkflowsDocument reading, routing and reportingQuote

How automation is set up

We start by writing down what happens today: who answers, what they ask, where the details go and who follows up. The automation copies that process rather than inventing a new one. Scripts and messages are approved by you before anything goes live, the first weeks run with a person reviewing every summary, and the hand-off rules make sure anything unusual reaches a human quickly. Most setups are live within two weeks, and you can try the AI receptionist on your own line before deciding.

A person replies within four business hours, Monday to Friday, and a written, fixed-price proposal follows within two business days. Build packages are paid 30% to start, 30% at a mid-project milestone and 40% at launch. Our founder leads the project from Brampton; our own engineering team in Patiala builds it. Work moves forward overnight and replies land in your morning.

Automate questions

Will callers know they are talking to an AI?

Yes. The receptionist says it is an AI assistant at the start of each call and whenever asked. Pretending otherwise would be dishonest and, in some situations, unlawful.

What happens when the AI cannot handle a call?

It takes a message and the caller's details, tells the caller when to expect a human and sends you the summary immediately. Hand-off rules can also forward urgent calls live.

Does automation comply with CASL?

Follow-up messages are sent to people who contacted you, which is implied consent for six months, and every message identifies your business and includes an unsubscribe. This is general information, not legal advice.

Do I need a Redenn website to use these?

No. The AI Receptionist works with any phone line and most automations connect to existing forms and calendars. A Redenn site makes the wiring simpler, but it is not required.

What does usage billing mean?

Call minutes, SMS and AI usage are billed by the providers at their rates and passed through at cost. The monthly price covers the setup, hosting and upkeep of the automation itself.

Ready when you are.

Tell us about your business and what you want more of. A written, fixed-price proposal follows within two business days.