Automate
An AI receptionist that answers when you are on a job
- Published
- Published
- Last reviewed
- Reviewed
The short answer
The AI Receptionist answers the calls you miss in your business's name, says at the start of each call that it is an AI assistant, finds out what the caller needs, captures their details, books an appointment or routes the call, and sends you a summary by text or email. Phone numbers and call minutes are billed by the provider directly to your own account.
What changes
- Calls that used to go to voicemail are answered and logged
- Every call ends with a written summary: who, what, when, how to reach them
- Bookings land on your calendar without a call-back
- Emergencies are routed to a human number by rules you set
What is included
- Receptionist set up with your services, hours, service area and prices
- Call forwarding on busy, no answer or after hours, or a dedicated number
- Caller need and contact details captured on every call
- Booking to your calendar or booking system, or routing to a human by rule
- Text or email summary after each call, and a CRM entry if you have one
- Test calls before go-live until the answers are right
The steps
- 01
Script and rules
We gather your services, prices, hours and the rules for what gets booked, routed or taken as a message.
- 02
Build and test
The receptionist is configured and test-called by you until the answers are right.
- 03
Go live
Forwarding is set on your existing line, or a new number is published, and summaries start arriving.
- 04
Tune
Questions it could not handle show up in the call summaries, so answers can be added for them.
Price
from CA$149/month
Answers calls you miss, captures the caller's need and details, books or routes, and messages you the summary. It says it is an AI assistant at the start of each call and whenever asked. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first.
Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.
Full price listWho this is for
Owner-operators and small teams whose phone rings while they are working: plumbers, electricians, HVAC and roofing crews, garages, small clinics at lunch, driving schools between lessons. The receptionist is for the calls you cannot take, not a replacement for the ones you can.
It is a poor fit for businesses where every call needs judgment a script cannot provide, such as crisis lines or complex legal intake. There, the honest setup is a human receptionist with the AI handling overflow and after-hours only.
How it works
The receptionist follows rules you set. The table shows the common call types and what happens on each.
| Caller wants | Receptionist does | You receive |
|---|---|---|
| A quote or a visit | Captures job, address, timing, phone | Summary text and CRM lead |
| To book an appointment | Offers open slots and books | Calendar entry and confirmation |
| Hours, area, prices | Answers from your approved information | Logged, no action needed |
| An emergency | Routes to your on-call number by your rule | Live transfer or an alert |
| Something it cannot answer | Takes a message and promises a call-back | Summary flagged for follow-up |
What it costs
The AI Receptionist is from CA$149 per month.
Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first.
Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.
| Item | Price | Notes |
|---|---|---|
| AI Receptionist | from CA$149/month | One business, one script, a summary after each call |
| Telephony usage | Billed by the provider to your account | Phone number rental and per-minute charges; none is included in the monthly price |
| Booking | CA$99 one-time | If you do not already have online booking |
| CRM Setup | from CA$299 one-time | If you want every call to become a tracked lead |
Limitations and honest notes
It says it is an AI assistant at the start of each call and whenever asked. Callers who insist on a person are routed or given a call-back time; the receptionist does not pretend.
Call recording and transcription involve personal information. Callers are told the call may be recorded, and the transcripts fall under PIPEDA or the provincial equivalent; you decide how long they are kept.
For clinics and dental offices, the receptionist stays non-clinical: it books and routes calls, and is set up not to collect symptoms or treatment details. In Ontario, those practices are PHIPA health information custodians and Redenn acts as their agent or electronic service provider. We sign a written agreement on how we handle your patients' information when you ask for one.
Heavy accents, poor signal and background noise reduce accuracy, and a caller who wants to negotiate will still need you. Telephony usage is a real monthly cost on top of the plan, and it rises with call volume.
Questions
Does it replace my receptionist?
Usually it covers what a receptionist cannot: after hours, lunch, and when the line is busy. Businesses with a front desk keep it and add the AI for overflow.
Do callers know they are talking to an AI?
Yes. It says it is an AI assistant at the start of each call and whenever asked. Callers who want a person are routed to one by your rules or given a call-back time.
What does telephony usage cost?
Number rental and per-minute charges are set by the carrier and billed by the provider directly to your own account. No usage is included in the monthly price; ask about a trial period to see your real usage first. The AI receptionist calculator lets you estimate it from your own call volume and your carrier's rate.
Can it book appointments?
Yes, into a calendar or booking system it can read and write. It offers real open slots and confirms the booking to the caller.
Does it speak French?
It can be configured to answer in French or to switch based on the caller, which matters for businesses serving the Quebec public. Tell us at setup.
What about emergencies?
You define the rule: certain keywords or times trigger a live transfer to an on-call number or an alert to it. Test calls check the rule before go-live.
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Guides
Industries
Automate it. With ai receptionist.
Tell us about your business and what you want more of. A written, fixed-price proposal follows within two business days.