Frequently asked questions

The Launch website at CA$99: a ready-made, template-based page with up to about five sections, mobile responsive, with one call to action. Hosting is optional: we deploy it to Redenn hosting, from CA$99/year, or hand it over for you to host.

No. Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.

It is the starting price for the standard scope. If your project needs more, the written quote explains exactly what and why before any work starts.

Yes, and we name them: payment processing fees and third-party subscriptions are billed by those providers. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first.

You own it all. Your domain is registered in your name from the start. Once the project is paid, the code and content we create are yours: at handover you get the code and every login, or we keep managing the accounts for you on a paid plan. If you ever move to another developer, you take everything with you. Launch and Starter sites are built from Redenn templates. Your written quote says whether the template code is transferred to you or licensed for your site. If you want us to manage the domain, our management fee is CA$9.99/year, on top of the registrar's price.

Yes. You can move the code, the domain and the hosting to any provider. We never hold a client domain hostage.

Launch: 3 to 5 business days after content is received. Business: 8 to 12 business days after content is received. Growth System: 3 to 5 weeks after content is received.

A written quote with scope, price and a ship date arrives within two business days.

Most business sites fit Redenn Business at CA$199/year. Sites with bookings, logins or a database need Redenn Dynamic at CA$49/month. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first. Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.

If you meet CIRA's Canadian Presence Requirements, for example as a Canadian corporation, citizen or permanent resident.

No. Nobody can honestly guarantee rankings or AI citations. We make your business crawlable, clear and worth citing, and report what is measurable.

One-time foundations start with Search Setup at CA$99. Monthly plans start with Local Search Management, from CA$299/month, and the Search + AI Visibility plan is from CA$699/month.

It answers calls you miss, captures the caller's need and details, books or routes them, and messages you a summary. It says it is an AI assistant at the start of each call and whenever asked. It costs from CA$149/month. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first.

If inquiries arrive from several places and some get lost, yes. CRM Setup is from CA$299.

Quebec's Charter of the French Language, as amended by Bill 96, requires businesses operating in Quebec to make their commercial websites and publications available in French; other languages can sit alongside. The OQLF publishes the details. How far it reaches a business based outside Quebec is not settled, so a Quebec lawyer should confirm. This is general information, not legal advice.

Ontario's Integrated Accessibility Standards Regulation requires designated public sector organizations and organizations with 50 or more employees in Ontario to make their public websites and web content conform to WCAG 2.0 Level AA, except live captions (1.2.4) and pre-recorded audio description (1.2.5). The rule covers sites they control and content published after January 1, 2012. Businesses and non-profits with 20 or more employees in Ontario also file an accessibility compliance report every three years; 2026 is a reporting year, with the report due December 31, 2026. We build client sites to WCAG 2.1 AA either way. This is general information, not legal advice.

PIPEDA governs how businesses handle personal information in their commercial activities across Canada. Quebec, Alberta and British Columbia have their own private-sector privacy laws, recognized as substantially similar, which apply inside those provinces. PIPEDA still applies there to federally regulated businesses, such as banks, telecoms and interprovincial trucking, and to information that crosses provincial or national borders. This is general information, not legal advice.

Under CASL you need consent, clear identification and a working unsubscribe mechanism for commercial electronic messages.