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Redenn Informatics

Province

Websites for Ontario businesses, from our Brampton office

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The short answer

Yes. Ontario is home base: Redenn's only Canadian office is in Brampton, and our founder, Narinder Chahal, is based there and can meet you in person in the GTA. Businesses elsewhere in Ontario, from Ottawa to Windsor, work with us by phone, video call and email on the same written quote. The province also sets the rules this page works through: the AODA website standard, PHIPA for clinics, 13% HST and the 2026 job-posting rules.

What is different about a business website in Ontario

  • AccessibilityOntario's Integrated Accessibility Standards Regulation requires designated public sector organizations and organizations with 50 or more employees in Ontario to make their public websites and web content conform to WCAG 2.0 Level AA, except live captions (1.2.4) and pre-recorded audio description (1.2.5). The rule covers sites they control and content published after January 1, 2012. Businesses and non-profits with 20 or more employees in Ontario also file an accessibility compliance report every three years; 2026 is a reporting year, with the report due December 31, 2026. (Government of Ontario)
  • TaxOntario's 13% HST is one combined federal and provincial tax, charged by an online store to its Ontario customers. Confirm the current rate with the CRA before launch. (Canada Revenue Agency)
  • PrivacyOntario has no general private-sector privacy law of its own, so PIPEDA applies to personal information collected in commercial activity. PHIPA governs health information custodians such as clinics and dentists. (Office of the Privacy Commissioner of Canada)
  • Local marketSince January 1, 2026, Ontario employers with 25 or more employees must state the expected pay or pay range in publicly advertised job postings, disclose any use of AI to screen, assess or select applicants, say whether the posting is for an existing vacancy, leave out Canadian-experience requirements, and tell each interviewed applicant within 45 days whether a hiring decision has been made. (Government of Ontario)
  • Local marketToronto is Canada's financial centre; Brampton and Mississauga beside Toronto Pearson have a large trucking and logistics sector; Ottawa hosts the federal government and a technology sector; Hamilton and southwestern Ontario have a manufacturing base.

What Ontario's rules change on a website

Start with accessibility, because the Ontario rule turns on headcount. At 50 or more employees in Ontario, the public website has to meet WCAG 2.0 Level AA. At 20 or more, the business also files the three-yearly compliance report, and the current round is due by December 31, 2026. A business below 50 is outside the website rule, but its customers are not, so WCAG 2.1 AA is the target we build every client site to: real headings, readable contrast, keyboard access, labelled form fields and an honest accessibility statement. That statement says which standard the site targets, what is known not to meet it yet and how a visitor can ask for information in another format.

Privacy is simpler here than in Quebec or Alberta, because PIPEDA covers most businesses. Health is the exception. A clinic or dental office is a PHIPA custodian, and a web or AI vendor that handles its patients' information acts as the custodian's agent or electronic service provider. For those clients booking and reminders stay non-clinical, with no symptoms or treatment details in forms, chat or transcripts, and we sign a written agreement on how we handle your patients' information when you ask for one.

Tax is simpler too. A store selling to Ontario customers charges one 13% HST line rather than two separate taxes, and customers in other provinces pay their own province's rate. Any newsletter or promotional text falls under CASL wherever the recipient lives. This is general information, not legal advice.

Ontario requirements and what they mean for the build
RequirementApplies toWhat to do on the website
AODA website standard50 or more employees in Ontario; designated public sectorWCAG 2.0 AA pages and forms, plus an accessibility statement
Accessibility compliance report20 or more employees in OntarioFiled by you every three years; the current round is due December 31, 2026
PHIPAClinics, dentists and other health information custodiansNon-clinical booking and reminders; a written agreement when you ask for one
13% HSTStore sales to Ontario customersOntario rate at checkout, other provinces by destination
Job-posting rulesEmployers with 25 or more employees in OntarioCareers pages and application forms with the required fields
CASLNewsletters and promotional textsConsent, sender identification, unsubscribe

Hiring through your website: the January 2026 job-posting rules

Many Ontario small businesses recruit through their own site, from carriers hiring drivers to clinics hiring hygienists. Since January 1, 2026, an employer with 25 or more employees in Ontario puts the expected pay or a pay range in every publicly advertised posting and says whether it uses AI to screen, assess or select applicants. The posting also states whether the job is an existing vacancy, and it cannot ask for Canadian experience.

After the interviews, each interviewed applicant is told within 45 days whether a hiring decision has been made. These rules come from the Employment Standards Act, so they bind provincially regulated employers; a carrier that hauls across provincial or national borders is generally federally regulated and should check which rules apply to it. When we build a careers page for a covered employer, the posting template has fields for pay, AI use and vacancy status, and the follow-up automation can send the outcome message.

Which Redenn products fit Ontario businesses

Trades, transport and professional services make up much of Ontario's small-business economy, and each starts in a different place. A contractor that works across several regions is the case Empire Framing Inc. shows: a custom-framing company working across Manitoba, the GTA, Alberta and Ontario, whose site has a quote-request flow routed to the field office and service-specific pages. For a single-location trade or carrier, Business (CA$499) with Search Setup is the usual start.

Realtors and mortgage brokers who publish and take appointments usually fit Business Plus (CA$799), which adds the blog and booking. Clinics add booking (CA$99) and the AI Receptionist (from CA$149/month) for missed calls; it says it is an AI assistant at the start of each call and whenever asked. Usage (AI, call minutes, SMS, email) is billed by each provider directly to your own account; none is included in our prices. Ask about a trial period to see your real usage first. Manufacturers with a catalogue get a written quote.

Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.

Ottawa, Hamilton and the rest of Ontario

Ottawa and Hamilton no longer have pages of their own on this site; this page covers them. Ottawa's economy centres on the federal government and a technology sector, so many of its small businesses sell to other organizations and can face procurement questions about privacy and accessibility. Hamilton and southwestern Ontario have a manufacturing base, where a clear capabilities page and a quote form do more work than a blog.

Ontario is big enough that a search in Toronto and a search in Thunder Bay are different markets. A business in one city needs a complete Google Business Profile and one strong location page. A business covering several cities lists its service areas on the profile and builds extra pages only where it has something specific to say, such as projects completed or permits handled there. Local Search Management keeps the profile current, runs the review request workflow and responds to reviews; we do not promise rankings.

How working with Redenn works in Ontario

Brampton is the base for every Ontario project, and the same terms apply from Kenora to Cornwall. A client in Sudbury gets the same process, the same published prices and the same written quote as a client in Brampton.

  • Who you contract with: Redenn Informatics Inc., a federal corporation under the Canada Business Corporations Act, corporation number 1386773-1.
  • Who leads your project: our founder, Narinder Chahal, based in Brampton, who can meet you in person in the GTA; otherwise we work by phone, video call and email.
  • Who builds it: our own engineering team in Patiala, India, at Redenn Informatics Pvt. Ltd. Work moves forward overnight and replies land in your morning.
  • How to reach us: email hello@redenn.com or call 1 888 905 4003, Monday to Friday, 9 a.m. to 6 p.m. Eastern. A person replies within four business hours, Monday to Friday, and a written, fixed-price proposal follows within two business days.
  • Money: build packages are invoiced in Canadian dollars and paid 30% to start, 30% at a mid-project milestone and 40% at launch. Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.
  • Ownership: You own it all. Your domain is registered in your name from the start. Once the project is paid, the code and content we create are yours: at handover you get the code and every login, or we keep managing the accounts for you on a paid plan. If you ever move to another developer, you take everything with you.

Real Redenn work in this region

Common Ontario business types we build for

Cities in Ontario

Common questions for Ontario businesses

Does my small business have to meet the AODA website rule?

Only at 50 or more employees in Ontario, or if you are a designated public sector organization. Businesses with 20 to 49 employees are outside the website rule but still file an accessibility compliance report every three years, with the current one due December 31, 2026. We build client sites to WCAG 2.1 AA either way. This is general information, not legal advice.

Which Ontario cities does Redenn serve?

All of them. Narinder Chahal can meet you in person in the GTA; Ottawa, Hamilton, London, Windsor, Sudbury and the rest of the province work with us by phone, video call and email.

Does PHIPA change what my clinic's contact form can ask?

It is a good reason to keep the form short. A form that asks only for a name, a phone number and a preferred time keeps clinical detail out of email inboxes and out of the booking system. Anything clinical belongs in your own records, not on the website.

Do Ontario's 2026 job-posting rules affect my careers page?

If you are a provincially regulated employer with 25 or more employees in Ontario, yes: postings need the expected pay or a range, an AI-use statement and the vacancy status, and interviewed applicants are told within 45 days whether a hiring decision has been made. This is general information; ontario.ca has the details.

Do I need a French version of my Ontario website?

Not under Ontario law. If you sell into Quebec, read our Quebec page: the Charter of the French Language applies to businesses operating in Quebec, and how far it reaches a business based outside Quebec is not settled.

Can you modernize my existing WordPress site?

Yes. WordPress Modernization is priced from CA$499 and includes a redirect map and Search Console handover. Some WordPress sites should stay on WordPress, and we will say so. Prices are in Canadian dollars and exclude taxes. Any tax that applies is shown separately on your invoice.

Sources

  1. How to make websites accessible (AODA), Government of Ontario. Accessed 2026-09-29.
  2. How to complete your accessibility compliance report, Government of Ontario. Accessed 2026-09-29.
  3. Your guide to the Employment Standards Act: publicly advertised job postings, Government of Ontario. Accessed 2026-09-29.
  4. Provincial and territorial privacy laws and oversight, Office of the Privacy Commissioner of Canada. Accessed 2026-09-29.
  5. GST/HST and provincial sales tax rates, Canada Revenue Agency. Accessed 2026-09-24.
  6. Canada's Anti-Spam Legislation (CASL), Government of Canada. Accessed 2026-09-24.

Let's build something for Ontario.

Tell us about your business and what you want more of. A written, fixed-price proposal follows within two business days.